What delivery and tracking options do IMI provide?

# At IMI, we understand that reliable delivery is essential to keeping your operations running smoothly. Whether you're ordering standard components or custom engineered solutions, we offer flexible delivery options to meet your project timelines.

## What delivery options are available, and how are they selected? IMI offers a range of delivery options. The most suitable option is determined based on your project requirements, product type, and location. During the order process, our team will work with you to align delivery with your operational timelines. For complex or phased projects, we can coordinate deliveries to match your site readiness or commissioning schedule. ---

## Can IMI deliver internationally and accommodate specific delivery needs? Yes, IMI delivers globally through a network of regional hubs and logistics partners. We ensure compliance with local regulations and provide all necessary documentation for international shipments. If you have specific delivery requirements such as preferred carriers, delivery windows, or consolidated shipments, please let us know when placing your order. We will accommodate wherever possible to support your logistics planning. ---

## How are delivery dates confirmed and managed? Delivery dates are confirmed during the order acknowledgment stage. We are committed to meeting the timelines we provide. In the event of any changes, our customer service team will notify you promptly and work with you to minimise disruption. ---

## How can I track my order? Tracking information will be provided directly by our customer service team once your order has been dispatched. While online tracking is not currently available, our team is always on hand to assist. If you require an update at any stage, please contact your IMI representative or customer service contact, who will be happy to provide the latest status and delivery details. ---