FAQs
How can I request a quote for IMI products?
# You can request a quote directly through our website by selecting “Request a Quote” on the relevant product page or by contacting our sales team.
## What information should I include in my quote request?
To help us provide an accurate and timely quote, please include the following details in your request:
- Include the product name or describe the application if a custom solution is required.
- Provide key parameters such as pressure, temperature, flow rate, media type, and any environmental conditions.
- Indicate the number of units required and the destination for delivery and installation.
- Mention any industry standards or certifications the product must meet (e.g., ATEX, IECEx, PED).
- If applicable, include your required delivery or commissioning dates.
- Attach any relevant drawings, datasheets, or process diagrams that can assist in understanding your requirements.
The above information helps our team respond more efficiently and ensures the proposed solution aligns with your operational needs.
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## Is technical consultation available before submitting a quote request?
Yes, IMI offers technical consultation prior to submitting a quote request. Our engineering and sales teams are available to discuss your application, clarify technical requirements, and help define the most suitable solution. This ensures that the quote you receive aligns with your operational needs, performance expectations, and any compliance or certification requirements. Early engagement with our experts also helps streamline the design and procurement process, particularly for custom-engineered solutions.
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## Can I request a quote for a customised or engineered solution?
Yes, we offer customised solutions. IMI’s Valve Doctors®, our most experienced application engineers, work closely with customers to design and deliver tailored flow control solutions that meet even the most demanding process conditions.
Whether you require modifications to an existing product or a fully customised design, our experts will guide you through the process from concept to installation. To get started, fill in a quote enquiry form and one of our specialists will contact you.
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## Can I request a quote for multiple products or configurations at once?
Yes, you can request a quote for multiple products or configurations in a single enquiry. To ensure an accurate and efficient response, please provide detailed information for each item, including product codes (if available), technical specifications, quantities, and any specific application requirements. If you're unsure about the best configuration for your needs, our technical team is available to assist before or during the quoting process.
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## What happens after I submit a quote request?
After you submit a quote request, our team reviews the details and may contact you for clarification if needed. Once your requirements are confirmed, we prepare and send a tailored quotation. For complex applications, our engineering team may be involved to ensure the best solution is proposed.
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## Can I make changes to my quote request after I submit it?
Yes, if you need to make changes to your quote request after submission, please contact our sales or customer service team as soon as possible. We understand that project requirements can evolve, and we’re happy to accommodate updates where feasible. Providing revised specifications or additional details early in the process helps our team of Valve Doctors® ensure your solution remains aligned with your application needs.
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Design and installation services
Our engineers and Valve Doctors™ can support your project from concept to commissioning.

Design and installation services
Our engineers and Valve Doctors™ can support your project from concept to commissioning.

Design and installation services
Our engineers and Valve Doctors™ can support your project from concept to commissioning.
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