What are IMI's lead times?

# At IMI, we understand that timely delivery is critical to your operations. While lead times can vary depending on the product type, complexity, and region, we aim to provide clear expectations and proactive communication throughout the order process.

## How will I know the lead time for my order? Estimated lead times are provided during the quotation and order confirmation stages. If your order includes multiple items, lead times may vary by product. ---

## What factors influence lead times for IMI products? Lead times are influenced by several factors including product complexity, customisation requirements, material availability, and current production capacity. Custom-engineered solutions typically require longer lead times than standard components. ---

## Can IMI accommodate urgent or expedited orders? Wherever possible we will accommodate urgent or expedited orders. Our team evaluates each request based on current production capacity and material availability, and we do everything we can to meet your required timelines. Please speak with your IMI representative to discuss your specific needs, we’re here to support you. ---

## Are lead times different for custom versus standard products? Yes. Standard products generally have shorter lead times, while custom solutions require additional time for design, engineering, and testing. ---

## How are changes to lead times communicated? We are committed to meeting the lead times we provide and take delivery schedules seriously. However, in the event of any unforeseen changes, our customer service team will notify you promptly. We will work closely with you to minimise disruption and explore alternative solutions where possible. ---